Why it’s Important to Understand Your Customers

7 September 2023

Do you know which of your customers are the most profitable? Are they repeat customers who buy often, or are they customers who purchase less regularly? Being able to tap into this kind of knowledge is essential to business success. ​Understanding customers If you can focus on your customers and

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The 1% Rule – Tiny Changes Add Up to a Big Difference

7 September 2023

Personal transformation can be challenging. We all have habits we’d like to break and behaviours we’d like to do more of. But when we do some self-examination and think about what is involved in navigating change, it can seem overwhelming to get to where we need to be, whether that

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Does Personal Services Income Apply to You?

10 August 2023

If over half the income you’ve received from a contract is a reward for your personal efforts or skills (rather than from the use of assets, the sale of goods, or from a business structure), then your income is classified as personal services income (PSI). You can receive PSI in

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